Terms of Service

Welcome to our store. By accessing our website or purchasing from us, you agree to the following Terms of Service. These terms apply to all users of the site. If you do not agree, please discontinue use of our services.

Use of Website
You confirm that you are of legal age in your jurisdiction or have permission from a guardian. You agree not to use our products or website for any unlawful or unauthorized purposes.

Orders & Payments
All orders are subject to availability and confirmation. We reserve the right to cancel or limit any order at our discretion. Prices may change without notice, and payment must be completed before order processing.

Product Information
Our products are made from natural crystals, which means each piece is unique. Variations in color, size, and texture are normal and not considered defects. While we aim to display products accurately, slight differences may occur due to screen settings.

Shipping & Delivery
Orders are processed within 2 business days and typically delivered within 5 business days after shipment. Delivery times may vary depending on location and carrier conditions.

Returns & Refunds
We accept returns within 30 days of delivery for unused items in their original packaging. Items damaged due to misuse or normal wear are not eligible. Refunds are issued after inspection.

Third-Party Services
Our website may include links or tools from third-party providers. We are not responsible for their content or practices. Use them at your own discretion.

User Content
Any feedback, reviews, or suggestions you submit may be used by us without restriction. You agree not to post unlawful or harmful content.

Privacy
Your personal information is handled in accordance with our Privacy Policy.

Accuracy of Information
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Limitation of Liability
All products and services are provided “as is” without warranties of any kind. We are not liable for any indirect or consequential damages arising from the use of our products or website.

Account & Security
You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

Termination
We reserve the right to suspend or terminate access to our services at any time if these terms are violated.

Changes to Terms
We may update these Terms of Service at any time. Continued use of the website means you accept any changes.

Contact Us
If you have any questions about these Terms of Service, please contact us at:
daoeyuan@gmail.com